Return and Refund Policy
Thank you for shopping at HomeFindSmart. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.
Returns:
You have 4 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us:
If you have any questions on how to return your item to us, contact us at homefindsmarket4@gmail.com.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue and provide a replacement or refund as necessary.
Exchanges:
We do not offer exchanges at this time. If you need a different item, please return the original item for a refund and place a new order for the desired item.
Exceptions:
Certain items are not eligible for return or refund, including:
- Downloadable software products
- Personalized or customized items
Cancellations:
If you need to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request, but once an order has been shipped, it cannot be canceled.
Policy Changes:
We reserve the right to update or change our Return and Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
By making a purchase with HomeFindSmart, you agree to the terms of our Return and Refund Policy.
If you have any questions about our Return and Refund Policy, please contact us at homefindsmarket4@gmail.com.